GSGMarketingMedia

RefundandCancellation

Refund and Cancellation Policy

14.1 Cancellation by the Client

Clients may cancel their digital marketing services with GSG Marketing Media, subject to the terms outlined in the initial service agreement. Depending on the services and the stage of the project, different cancellation policies may apply. Please refer to your specific service agreement for detailed information.

14.2 Cancellation by GSG Marketing Media

GSG Marketing Media reserves the right to cancel services in certain circumstances, such as but not limited to non-payment, breach of these Terms, or other violations of our policies. In such cases, GSG Marketing Media will provide clients with written notice, and any applicable refunds will be determined based on the terms of the initial service agreement.

14.3 Refunds

Refunds will be handled in accordance with the refund policy specified in the service agreement or proposal. GSG Marketing Media does not guarantee refunds in all cases and will adhere to the terms outlined in the service agreement.

14.4 Communication Regarding Cancellation and Refunds

In the event of a cancellation or refund request, clients should communicate with GSG Marketing Media through the contact information provided. We will respond to such requests in a timely manner and in accordance with our policies and the terms of the service agreement.

14.5 Dispute Resolution

If a dispute arises concerning cancellations or refunds, clients and GSG Marketing Media agree to work together in good faith to resolve the issue. If a resolution cannot be reached, both parties agree to engage in alternative dispute resolution methods, such as mediation or arbitration, as specified in the service agreement or as required by applicable law.

14.6 Changes to the Refund and Cancellation Policy

GSG Marketing Media reserves the right to amend its refund and cancellation policy. Any changes will be communicated to clients as specified in the service agreement. Continued use of our services after changes constitutes acceptance of the updated policy.

By using GSG Marketing Media’s services, clients acknowledge that they have read, understood, and agreed to the refund and cancellation policy as specified in the service agreement. Thank you for choosing GSG Marketing Media for your digital marketing needs.

Last updated: October 30, 2023